Scientific Research
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Paper Publications
- Enhancing Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Consumer Unplanned Purchase:ICIS 2021 Proceedings):1-9.
- When cross-channel integration can benefit firm innovation and performance: the moderating role of e-commerce type:Journal of Data, Information and Management,2(4):309-322.
- Balance cues of online-offline channel integration: Considering the moderating role of customer's showrooming motivation:Information & Management,58(8):1-13.
- Yang Li，Hefu Liu,Shaobo Wei，When do IT capabilities create value for buyer performance? The moderating effect of social capital on supply chain information integration:Information Systems Management,2021,39(2):156-176.
- Yang Li，Hefu Liu,Matthew K. O. Lee,Qian Huang，Information privacy concern and deception in online retailing: The moderating effect of online–offline information integration:Internet Research,2019,30(2):511-537.
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Research Projects
MOBILE Version